Support

Soul Compass

Need help with Soul Compass? We're here to help.

If you're experiencing an issue with Soul Compass, have a question about the app, or need assistance with your account-free experience, you can contact us directly.

Contact Support

Common Topics

AI messages

If AI responses are unavailable, first check your internet connection and confirm that AI messaging is enabled in Soul Compass Settings.

Notifications

If daily verse or other notifications are not arriving, make sure notifications are enabled both inside Soul Compass and in your iPhone's notification settings.

Bible content

If Bible content does not load correctly, verify that you have an active internet connection and reopen the app.

Purchases and subscriptions

Purchases made through Soul Compass are processed by Apple. If you believe a purchase is not being recognized correctly, contact us and include the app version you are using.

Reporting a response

If an AI response appears inappropriate, inaccurate, or concerning, you can use the reporting option available in the app or contact us directly.

Privacy and data requests

For questions about privacy, data handling, or deletion requests, contact our privacy team or review the Soul Compass Privacy Policy.

Contact Us

For general Soul Compass support:

Email: support@haintelligence.com

When contacting support, it can help to include:

what you were trying to do;
what happened instead;
your Soul Compass app version;
your iOS version; and
a screenshot, if relevant.

Please do not include passwords, financial information, or other highly sensitive personal information in support messages.

Privacy

Soul Compass is designed to collect as little information as reasonably necessary to provide its features.

You can read the full Soul Compass Privacy Policy here:

View Privacy Policy

About Soul Compass

Soul Compass provides Bible reading, reflections, prayers, daily verse features, and optional AI-powered guidance.

AI-generated content is intended for reflection and informational purposes and may occasionally be incomplete or inaccurate.